Your report flags moisture below the damp course. Then what?

The handover

All we need is for your client to have our number

You are not recommending a contractor, and we are not asking you to. You are answering a question. Give them the number, or the one–page handout below, and the rest is between them and us.

What happens next for them

• We call them back and book an on–site assessment, usually inside 48 hours — which matters, because most of these people are inside a building and pest or finance clause.
• A QBCC–licensed damp specialist attends, confirms whether it is genuine rising damp, lateral damp, a plumbing leak or condensation, and puts a fixed written quote in front of them.
• If it turns out not to be rising damp, they get told that. We would rather be right than busy.

Why there is no fee

We will not pay you for referrals, and that is deliberate

Your report is worth something to your client precisely because nobody is paying you for what it says. The moment a damp finding earns you a commission, that independence is gone — and the first person to point that out will be the other side’s solicitor.

So there is no commission, no kickback and no arrangement to disclose. If we are useful to your clients you will keep passing the number on. If we are not, you will stop, and you should.

What we will not do

Three things worth stating plainly

We will not ask you to name us in a report

Naming a contractor inside an inspection report is your professional risk to carry, not ours to ask for. A number handed over verbally or on a separate sheet keeps that line clean.

We will not chase you

No monthly check–in calls and no newsletter. You have the number when you need it.

We will not tell your client the damp is worse than it is

Overstating a finding to win a job would make your report look alarmist by association. Rising damp is commonly confused with condensation, a leaking shower tray, failed flashing or simple bridging of the damp course — and we say so when that is what it is.

Background

What we actually see in Brisbane housing stock

Most genuine rising damp we attend is in pre–1946 solid masonry and low–set brick, where the original damp–proof course has failed, been bridged by later paving or garden beds, or never existed. In Queenslanders the more common finding is subfloor moisture and poor ventilation rather than true rising damp, and the two need very different work.

If it is useful to your clients, these pages explain the distinction in plain language: what a flagged damp finding means, rising damp vs condensation, rising damp in Queenslanders, and what treatment actually costs.

Put the number in your phone

That is genuinely the whole ask. Next time a report turns up elevated readings below the DPC, your client has somewhere to go.

0468 086 262

Or email [email protected] and we will send the one–page handout as a PDF.